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Privacy Policy

A legal disclaimer

At Backflow Testers of Florida, we take your privacy as seriously as we take clean water. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our services, or communicate with us.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

To effectively schedule, perform, and report your backflow testing compliance, we collect information that you voluntarily provide to us.

Personal Data

When you request a quote, schedule a test, or contact us, we may collect:

  • Contact Information: Your name, email address, phone number, and billing address.

  • Property Information: The physical address where the backflow prevention assembly is located.

  • Water Utility Details: Your water provider name and account number (necessary for submitting compliance reports to your city or county purveyor).

  • Payment Information: Credit card or bank details processed securely through our third-party payment merchants (we do not store your raw financial data on our servers).

Automatically Collected Data

When you browse our website, our servers may automatically log standard data provided by your web browser, such as your IP address, browser type, pages viewed, and the time/date of your visit.

2. How We Use Your Information

We use the information we collect to keep your property compliant and our business running smoothly. Specifically, we use your data to:

  • Schedule and perform backflow testing, repairs, and installations.

  • Submit mandatory test results to your local water authority or municipal water purveyor on your behalf.

  • Process payments and issue invoices.

  • Send reminders when your annual backflow testing certification is due.

  • Respond to inquiries, support requests, or questions.

3. Information Sharing and Disclosure

We respect your data. We do not sell, rent, or trade your personal information to third-party advertisers. However, we do share your information with trusted entities required to complete our services:

  • Water Authorities & Municipalities: We are legally or operationally required to submit your backflow test results, property address, and serial numbers to your local water purveyor to maintain your compliance.

  • Service Providers: We share data with trusted third parties who assist us with website hosting, payment processing, text/email notifications, and scheduling software.

  • Legal Compliance: We may disclose your information if required to do so by law, subpoena, or to protect the safety and rights of our company and clients.

4. Data Security & Retention

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access or disclosure.

Because local water authorities often require proof of historical backflow testing compliance, we retain your property and testing records for as long as necessary to fulfill our service commitments and satisfy legal or reporting requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies (like Google Analytics) to improve your user experience, analyze site traffic, and understand how visitors interact with our pages. You can choose to disable cookies through your individual browser settings, though doing so may affect some website functionalities.

6. Your Choices & Rights

You have control over your information. Depending on your location, you have the right to:

  • Review and Update: Request access to or correction of the personal information we hold about you.

  • Opt-Out: Unsubscribe from any promotional emails or annual testing reminders by clicking the "unsubscribe" link or contacting us directly.

  • Request Deletion: Request that we delete your personal data (subject to our legal obligations to retain historical compliance data for the local water district).

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to

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